This document outlines:
This article explains the nbn™ Satellite Service, where the service is available and what speeds you can expect to receive when you connect to the service.
What is the service?
The Sky Muster™ satellite service provides Australians living in country and rural areas with affordable high-speed broadband connectivity, so they can stay connected to the world.
The revolutionary broadband satellite was launched into space in October 2016, and the nbn™ Sky Muster™ service is now available to over 400,000 regional, remote, outback and offshore locations around the country.
Where is it available?
The new Sky Muster™ service is available in rural areas of Australia including Cocos Islands, Lord Howe Island and Norfolk Island and in Tasmania. You can check the availability online or by calling IPSTAR 1300 464 778 and one of our friendly nbn™ experts will be able to advise you whether you are eligible for the service and also answer any other question you may have.
What speeds does it provide?
The speed options are 12Mbps download with a 1Mbps upload, or 25Mbps download with a 5Mbps upload. The fastest speed is the 25Mbps
Which speed is best for me?
- Download speed: up to 12Mbps
- Upload speed: up to 1Mbps
A basic speed to cover the essentials. Ideal if you’re a small household with one or two devices connected. If you’re unsure which speed you need, it’s a great place to start. You can always upgrade later.
- Download speed: up to 25Mbps
- Upload speed: up to 5Mbps
Perfect for families and households with multiple devices and broadband users. This plan provides extra speed to go around, so everyone is happy.
These speeds are maximum connection speeds as provided by nbn™. Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by IPSTAR Australia. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable.