Sales: 1300 477 827 Support: 1300 464 778

New User

  • How to Pay your Bill over the Phone

    Paying your bill is now easier and faster! Have your phone ready and settle your bills instantly. Here are the steps to pay over the phone:   Step 1: Get your most recent invoice ready and refer to the PayWay section located on page 2 of the invoice. Step 2: Call 1300 464 778 and…

  • How To Pay Your Bill On The IPSTAR Broadband Website

    Paying your bill at IPSTAR Broadband is very easy. All you need to have ready is your account number, the amount you need to pay and also your card details. Step 1 Visit IPSTAR Broadband’s Pay My Bill Online page here:  https://ipstarbroadband.com.au/pay-my-bill-online/ Step 2 Locate your account number on your monthly invoice. It can be…

  • How long does the installation take?

    Once we have received your order it can take up to 16 days for the service to be installed depending on your location. As soon as we have received your application, if required, we will arrange for an installation agent to get in touch and arrange an appointment to install the new Satellite equipment at…

  • How To Set Up BPay

    Setting up BPay is easy and can be done in just a couple of minutes! Step 1: Locate the BPay logo on your bill. On an IPSTAR Broadband bill you can find the BPay Logo on page 2. An example of what BPay looks like is below. Step 2: Log into your online bank and…

  • How To Set Up Direct Debit

    Setting up direct debit with IPSTAR Broadband is easy! It can be done in 4 simple steps and takes less than 5 minutes! Step 1: Log into MYIPSTAR. If you are unsure about how to log in, you can read our guide here (satellite customers) or here (fixed line or fixed wireless customers). Step 2:…