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You will be contacted by phone or email to arrange installation. Installation times are dependent on the nbn roll out schedule in your area.
Please be aware there are currently a large number of new orders and nbn installations. Depending on your location, service activation may take up to 16 days. Once the installation has been completed by nbn, your IPSTAR service will be activated within 48 hours. We will be in touch to let you know when your service is ready for use.
If you chose a plan that has a router included, the router will be sent to you after your installation has been completed and your service has been activated. You should expect it to arrive within 5 business days of service activation.
Thanks for choosing IPSTAR!