Support
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Understanding the nbn Sky Muster NTD lights
Ever wonder what the different light status on the nbn Sky Muster NTD mean? By using this guide below you can diagnose if you have any current issues based on the indicator light on your nbn Sky Muster NTD, this can save you time and in some cases you may resolve the issue. If you…
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Domestic Family Violence Assistance
Domestic & Family Violence Support | IPSTAR Broadband If you are in immediate danger, call 000 now. Your safety is the most important thing. Policy & Documentation Our commitment to your safety is outlined in our official policy. Download DFV Policy (PDF) We’re Here For You Domestic and family violence can affect anyone. If you…
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Lodge a complaint
Feedback and Complaints At IPSTAR Australia we value your feedback as it helps us improve. If something’s not working as it should, or if you’re unhappy with any aspect of our service or support, we encourage you to let us know. We aim to acknowledge all complaints within two business days. You can view or…
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2026 Holiday Opening Hours
National Public Holidays 2026 Opening Hours* Christmas Day Thursday 25 December (2025) Closed Boxing Day Friday 26 December (2025) Closed New Year’s Day Thursday 1 January (2026) Closed Australia Day Monday 26 January 9am – 1pm Good Friday Friday 3 April Closed Easter Saturday Saturday 4 April 11am – 5pm Easter Monday Monday 6 April…
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Status of your network connection
Here you can find event notices that may affect your internet service with IPSTAR Broadband. Should you be experiencing an issue that is not covered by a notice below, please check out our support pages to find helpful support articles or call our support line on 1300 464 778. Our Commitment: We are dedicated to…
