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Internet Connectivity and Network Status

January 23, 2017

Here you can find all the event notices that may affect your internet service with IPSTAR Broadband Australia. Should you be experiencing an issue that is not covered by a notice here, please check out the support pages which will help you troubleshoot the service.

Please note that all times are shown in Australian Eastern Standard Time (AEST).

Service Status
nbn Satellite status
nbn Fixed Line Broadband status
nbn Fixed Wireless status
ADSL/ADSL 2+ status
nbn Interim Satellite status
IPSTAR (ABG) Satellite status
Advisory notices

Service: IPSTAR nbn™ Satellite

Issue: Outage

Severity: Outage

Period:

There is an nbn outage on Satellite services. If your NBN box has a blue light and you have no connection, you may be impacted by this issue.

An issue with some MAC Domains has been identified as the possible cause of the outage.

nbn engineers and the vendor have initiated a workaround to restore services for some of the impacted end-users by migrating them to an alternate MAC Domain where possible while the issue is being investigated. The migration process is manual and as a result, is likely to be lengthy.

Do not reset your NTD’s if you are already connected to the network as you may not be able to re-attach.

We will provide further updates as soon as they become available.

Update: The outage is currently being worked on and is being resolved by the nbn. The nbn recommends that customers do no reset their NTD’s if they are already connected to the network as they may not be able to re-attach.