If your internet isn’t working as expected, the quickest way to check whether there’s a known nbn outage or planned maintenance in your area is to visit the official nbn Network Status page and enter your service address. It will instantly let you know if there’s an unplanned outage, scheduled maintenance, or any other disruption affecting your connection.
This will help you confirm whether the issue is network-related before spending time troubleshooting your modem or Wi-Fi at home.
Additionally, you may also check whether an outage has been listed below on this page for quick reference.
If no outage is reported and your service is still offline, our support team will be happy to assist with further troubleshooting. Please check out our support pages to find helpful support articles or call our support line on 1300 464 778.
Our Commitment: We are dedicated to keeping you informed and minimizing disruptions during major service incidents. Here’s how we manage such situations:
How We Detect Issues: We continuously monitor our systems and receive updates from multiple sources, including:
- Advanced monitoring tools.
- Notifications from our service providers and supply chain.
- Customer feedback and reports.
- Relevant news updates.
Our Response Process: Once we identify an issue, we:
- Assess the situation to determine its impact.
- Prioritize actions to resolve the issue quickly.
- Engage our technical teams and partners to address the problem.
Keeping You Informed: We provide timely updates through:
- Our call centre – 1300 464 778
- Notifications on our website.
- Updates on our social media channels – Follow us here
- Where applicable email and/or SMS
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Local Outage |
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| Reference ID: 3082 |
| Number of services affected: NA |
| The cause of the outage: Severe weather across South East Coast, QLD is impacting the commercial power supply |
| Areas affected by the outage: Alderley, Amberley, Ashmore, Bardon, Beachmere, Bellmere, Biggera Waters, Birkdale, Blacksoil, Bli Bli, Bracalba, Brassall, Buccan, Buderim, Burpengary, Burpengary East, Caboolture, Capalaba, Carina, Cashmere, Chambers Flat, Chermside West, Chevallum, Clear Mountain, Clontarf, Coolum Beach, Cooroibah, Cooroy Mountain, Dakabin, Deception Bay, Doonan, Eatons Hill, Elanora, Elimbah, Enoggera, Eumundi, Ferny Hills, Forest Glen, Godwin Beach, Greenbank, Helensvale, Ilkley, Jindalee, Joyner, Kenmore, Kippa-Ring, Kulangoor, Kuraby, Kurwongbah, Lake Macdonald, Lane Cove North, Lilywood, Logan Reserve, Logan Village, Loganholme, Lota, Manly, Marcoola, Marcus Beach, Margate, Maroochy River, Mons, Moodlu, Moorina, Morayfield, Mount Coolum, Mount Ommaney, Mount Warren Park, Narangba, Newmarket, Ningi, Noosa Heads, Noosaville, Oxley, Pacific Paradise, Palmwoods, Peregian Beach, Pine Mountain, Redcliffe, Ripley, Runaway Bay, Sandstone Point, Scarborough, Tanawha, Tewantin, Tinbeerwah, Upper Caboolture, Upper Mount Gravatt, Valdora, Verrierdale, Wakerley, Walloon, Wamuran, Warner, Weyba Downs, Whiteside, Woody Point, Woombye, Yandina, Yandina Creek, Yaroomba, Yatala, Zillmere, Amamoor, Armstrong Creek, Balmoral Ridge, Banksia Beach, Bellara, Black Mountain, Bollier, Bongaree, Boreen Point, Bracalba, Bridges, Brooloo, Campbells Pocket, Carters Ridge, Cedarton, Como, Conondale, Cooloola Cove, Cooloolabin, Cooran, Cooroibah, Cooroy, Cootharaba, Curramore, D’Aguilar, Dayboro, Delaneys Creek, Donnybrook, Dulong, Eerwah Vale, Elaman Creek, Eudlo, Eumundi, Federal, Fernvale, Flaxton, Glass House Mountains, Glenfern, Goomboorian, Hazeldean, Imbil, Kandanga, Kia Ora, Kiamba, Kilcoy, Kin Kin, Kobble Creek, Laceys Creek, Lake Macdonald, Maleny, Mapleton, Meldale, Montville, Mooloolah Valley, Mount Archer, Mount Delaney, Mount Kilcoy, Mount Mee, Mount Pleasant, Narangba, Neerdie, Neurum, Ninderry, Noosa North Shore, North Arm, North Maleny, Ocean View, Pinbarren, Pomona, Reesville, Ringtail Creek, Rocksberg, Ross Creek, Royston, Sandy Creek, Sheep Station Creek, Stanmore, Stony Creek, Toorbul, Towen Mountain, Urraween, Valdora, Villeneuve, Wamuran, Wamuran Basin, Welsby, White Patch, Wilsons Pocket, Winya, Witta, Woodford, Woolmar, Woorim, Wootha, Yandina Creek, Point Lookout |
| Service types affected: nbn Services |
| Estimated timeframe for next update: Not currently available. |
| Estimated timeframe for restoration: Not currently available. |
| Need assistance : 1300 464 778 |
| Reference ID: 3177 |
| Number of services affected: NA |
| The cause of the outage: Severe weather across Central & Northern New South Wales (NSW) is impacting the commercial power supply |
| Areas affected by the outage: Central & Northern New South Wales |
| Service types affected: nbn Services |
| Estimated timeframe for next update: Not currently available. |
| Estimated timeframe for restoration: Not currently available. |
| Need assistance : 1300 464 778 |
| Reference ID: |
| Number of services affected: 4317 nbn® services |
| The cause of the outage: The root cause of the outage is still under investigation. We will provide further updates as soon as more information becomes available |
| Areas affected by the outage:
New South Wales: Albert, Arumpo, Babinda, Balranald, Beemunnel, Bobadah, Bogan, Booligal, Boona Mount, Brewarrina, Buddabadah, Bulla, Bullarah, Canbelego, Canonba, Clare, Cobar, Condobolin, Coolabah, Coonamble, Corrong, Cubba, Curlew Waters, Eenaweena, Enngonia, Eremerang, Euabalong, Euabalong West, Fifield, Five Ways, Fords Bridge, Garah, Gilgunnia, Girilambone, Gulargambone, Gumbalie, Gunbar, Hatfield, Hay, Hay South, Hermidale, Hillston, Honeybugle, Hungerford, Irymple, Ivanhoe, Kerrigundi, Kiacatoo, Kikoira, Kulwin, Kyalite, Lake Cargelligo, Little Topar, Louth, Mallowa, Marthaguy, Maude, Menindee, Merriwagga, Miandetta, Millie, Milparinka, Moolpa, Moree, Mossgiel, Mount Harris, Mount Hope, Mulla, Mumblebone Plain, Murrawombie, Murrin Bridge, Mutawintji, Naradhan, Nevertire, Noona, Nymagee, Nyngan, One Tree, Oxley, Packsaddle, Pan Ban, Pangee, Pigeonbah, Sandy Creek, Tenandra, Tilpa, Tottenham, Tullamore, Tullibigeal, Ungarie, Wallanthery, Wanaaring, Warren , White Cliffs, Wilcannia, Yanga, Yantabulla Queensland: Archer River, Bamaga, Bedourie, Bingegang, Birdsville, Bloomfield, Bogie, Boigu Island, Bowen, Bulloo Downs, Cameron Corner, Cape Tribulation, Chillagoe, Clairview, Clarke Creek, Coen, Collaroy, Collinsville, Cooktown, Cow Bay, Dauan Island, Diamantina Lakes, Dingo, Diwan, Dixie, Eromanga, Erub Island, Evans Landing, Farrars Creek, Gamboola, Hail Creek, Hope Vale, Horn, Hungerford, Iama Island, Iron Range, Jundah, Kunwarara, Lakefield, Lakeland, Laura, Lizard, Lockhart River, Lotus Creek, Mackenzie River, Mapoon, Marlborough, Masig Island, May Downs, Mer Island, Middlemount, Middleton, Mission River, Mount Britton, Mount Gardiner, Mount Wyatt, New Mapoon, Newlands, Noccundra, Ogmore, Opalton, Oxford, Palmer, Pasha, Poruma Island, Quilpie, Rossville, Saibai Island, Scottville, Seisia, Shelburne, Springlands, St Lawrence, Stanage, Starcke, Stonehenge, Thargomindah, Turrawulla, Ugar Island, Umagico, Unknown, Valkyrie, Wenlock, Whitsundays, Windorah, Yarraden South Australia: Bon Bon, Bookabie, Coorabie, Cordillo Downs, Glendambo, Ingomar, Innamincka, Kokatha, Maryvale, McDouall Peak, Mount Vivian, Pandie Pandie, Penong, Sceale Bay, Wandana, Westall, Wilgena, Yalata Western Australia: Angelo River, Babbage Island, Coral Bay, East Lyons River, Exmouth Gulf, Fortescue, Francois Peron National Park, Gascoyne Junction, Gascoyne River, Gilroyd, Inggarda, Innawanga, Karijini, Lyndon, MacLeod, Maitland, Millstream, Minilya, Mulga Downs, Murchison, Nanga, Nanutarra, Ningaloo, North Plantations, North West Cape, Onslow, Pannawonica, Paraburdoo, Peedamulla, Rocklea, South Plantations, Useless Loop, West Lyons River, Woodleigh, Wooramel, Yalardy, Yandoo Creek |
| Service types affected: nbn Services |
| Estimated timeframe for next update: The next update will be provided at around 22:10 AEST on 16/06/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable. |
| Estimated timeframe for restoration: Not currently available. |
| Need assistance : 1300 464 778 |
| Additional Maintenance and Incidents |
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