- Support Articles
- Internet Connectivity and Network Status
Here you can find all the event notices that may affect your internet service with IPSTAR Australia. Should you be experiencing an issue that is not covered by a notice here, please check out the support pages which will help you troubleshoot the service.
Please note that all times are shown in Australian Eastern Standard Time (AEST).
| Service | Status |
| nbn™ Satellite status | ... |
| nbn™ Fixed Line Broadband status | |
| nbn™ Fixed Wireless status | |
| ADSL/ADSL 2+ status | |
| nbn™ Interim Satellite status | |
| IPSTAR (ABG) Satellite status |
Advisory notices
Service: IPSTAR nbn™ Satellite
Issue: IPSTAR User Portal and IPSTAR Email Services
Severity: Planned Maintenance
Period: 15/08/2018
Start: 15/08/2018 00:01 AEST
Stop: 15/08/2018 3:00 AEST
Outage: 30 mins
Service: IPSTAR nbn™ Satellite
Issue:
Severity: Outage
Period: 14/08/18
We have been advised by the nbn that a critical incident has been noticed and is affecting some customers as of 3:03PM AEST 14/08/2018, this will result in experiencing an outage on the Satellite network.
UPDATE 4:36pm (AEST): nbn has identified the outage to be caused by malfunctioning hardware. A switchover to redundant hardware was done and engineers are monitoring for stability before complete restoration can be confirmed
The following area(s) are impacted:
Roma, QLD (Beam 18)
Coffs Harbour, NSW (Beam 29)
Port Lincoln, SA (Beam 35)
Adelaide, SA (Beam 37)
Warrnambool, VIC (Beam 50)
Bamaga, QLD (Beam 57)
Fitzroy Crossing, WA (Beam 59)
Cervantes, WA (Beam 63)
Leonora, WA (Beam 65)
Port Headland, WA (Beam 80)
Derby, WA (Beam 81)
Newcastle Waters, NT (Beam 83)
Goldfield Region, WA (Beam 93)
There is no restoration time as of yet from the nbn. Please allow until the end of 14/08/2018, otherwise please call the HelpDesk line on 15/08/2018 morning to check for an update.
