Status of your network connection

Here you can find event notices that may affect your internet service with IPSTAR Broadband. Should you be experiencing an issue that is not covered by a notice below, please check out our support pages to find helpful support articles or call our support line on 1300 464 778.

Our Commitment: We are dedicated to keeping you informed and minimizing disruptions during major service incidents. Here’s how we manage such situations:

How We Detect Issues: We continuously monitor our systems and receive updates from multiple sources, including:

• Advanced monitoring tools.
• Notifications from our service providers and supply chain.
• Customer feedback and reports.
• Relevant news updates.

Our Response Process: Once we identify an issue, we:

• Assess the situation to determine its impact.
• Prioritize actions to resolve the issue quickly.
• Engage our technical teams and partners to address the problem.

Keeping You Informed: We provide timely updates through:

• Our call centre – 1300 464 778
• Notifications on our website.
• Updates on our social media channels – Follow us here
• Where applicable email and/or SMS

REFRESH

• Unplanned Outage Scheduled Maintenance

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  Details
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