NBN Fixed Wireless | Fixed Wireless NBN Plans

Installation Details

Site Installation Contact*

Same as primary contact
Different contact

Contact Name

Enter the first and last name of the contact person for site installation.

Installation Address*

Please check your address information is correct as this will be used to install your service.

Street Address City State Post Code

Postal Address*

Same as installation address

Property Coordinates

If your building is on a large property and you know your Latitude and Longitude please supply.

Latitude must start with "-" (minus sign), be a maximum of 15 characters long, and only contain numerals and a decimal point. Longitude must be a maximum of 15 characters long, and only contain numerals and a decimal point.

Latitude

Longitude

Property Name

Roofing Material*

Tin/Metal (e.g. Colourbond)
Fibro cement
Tile
Other

External Wall Material*

Number of Storeys*

Single
Double
Other

Power Supply*

Select AC power supply if your premises have access to AC mains power, or select DC power supply if your premises have a source of 8-24 volt DC power (e.g. solar)

AC Power
DC Power

Do you have Sky Muster satellite equipment already installed?*

IMPORTANT: If you are switching from another provider, your order will be processed in compliance with the nbn co's new Fair Use Policy commencing 1st October 2017.

Yes
No

Provider Name*

The following questions are intended for "Fibre To The Premises" (FTTP) Customers only

Battery Backup Service Consent*

I acknowledge that the battery backup option is only available for FTTP installations
Customers are aware that nbn-based services, including broadband and voice services will not work during a power failure or if the power is switched off at, or disconnected from, the power point. This means customers will not be able to check emails, receive or make any calls.
Customers should ensure they have an alternative service (e.g. a mobile phone) available to make emergency phone calls if their nbn-based service is not available.
It is customers’ responsibility to discuss their requirements with their alarm provider and to ensure that any medical or security alarm equipment that they use will be compatible with their nbn service. In addition, customers are aware that alarm equipment will not operate in the event of a mains power disruption. IPSTAR Broadband provides no assurance that such equipment is compatible with our service upon activation or any time after activation.
Customers are aware that they have the option of choosing to install a battery backup for their nbn service. During a power failure, the battery backup will last for approximately five hours (including the battery emergency reserve). This battery backup will only supply power to the Network Termination Device in the event of a mains power outage. If their telephone requires mains power to function, then it will remain inoperable in a power outage, even if they have a battery backup unit.
Customers are responsible for maintenance of the battery. Please refer to www.nbnco.com.au/battery for further details on operations and maintenance of the battery backup.
If customers change their mind about the Battery Backup Service on the day of installation (e.g. from non battery backup to battery backup or vice versa), the installation will not proceed or not be completed on the day. The installation date will need to be rearranged.

I acknowledge and agree to these conditions:

Battery Backup Service Option*

Please note: Should you already have an nbn fibre service installed with another provider and are switching this service to IPSTAR Broadband, please contact us directly to obtain pricing for a battery backup service to be installed. This will be at the customers expense and up-front payment maybe required.

I would like to use data and telephone services without the Power Supply with Battery Backup and the Battery Backup Service.
I am not satisfied about the inability to make calls or use data services during a power failure and would like the Power Supply with Battery Backup and the Battery Backup Service. I would like Battery Backup installed at the time of the installation and acknowledge the limitations of the Battery Backup service.

nbn™ Fixed Wireless