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2Enquiry Details

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Will you make a full payment before the next bill run?*
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If no, when will the payment be made?*
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Please provide your reason for payment extension.*
Please provide your reason for repayment request.*
How much is total overdue amount?*
How much is your monthly internet fee as your data plan?
How much is your desired repayment amount?*
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When will you start the repayment?*
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Are you trying to make a payment in My IPSTAR portal or on the web site?*
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You can setup Direct Debit through the My Ipstar portal however if you need assistance please let us know a suitable date & time to contact you.
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Please note if you have made payment through BPAY it can take up to 5 business days for the payment to be received. Please provide a copy of your payment receipt and we will unsuspend your service as soon as possible.

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Sales:
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Support:
1300 464 778

Operating Hours:
Mon – Fri : 8:00am – 8:00pm AEST
Sat : 9:00am – 5:00pm AEST

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