Here you can find event notices that may affect your internet service with IPSTAR Broadband. Should you be experiencing an issue that is not covered by a notice below, please check out our support pages to find helpful support articles or call our support line on 1300 464 778.
Our Commitment: We are dedicated to keeping you informed and minimizing disruptions during major service incidents. Here’s how we manage such situations:
How We Detect Issues: We continuously monitor our systems and receive updates from multiple sources, including:
- Advanced monitoring tools.
- Notifications from our service providers and supply chain.
- Customer feedback and reports.
- Relevant news updates.
Our Response Process: Once we identify an issue, we:
- Assess the situation to determine its impact.
- Prioritize actions to resolve the issue quickly.
- Engage our technical teams and partners to address the problem.
Keeping You Informed: We provide timely updates through:
- Our call centre – 1300 464 778
- Notifications on our website.
- Updates on our social media channels – Follow us here
- Where applicable email and/or SMS
REFRESH
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Local Outage |
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| Number of services affected: NA |
| The cause of the outage: Severe weather across South East Coast, QLD is impacting the commercial power supply |
| Areas affected by the outage: Alderley, Amberley, Ashmore, Bardon, Beachmere, Bellmere, Biggera Waters, Birkdale, Blacksoil, Bli Bli, Bracalba, Brassall, Buccan, Buderim, Burpengary, Burpengary East, Caboolture, Capalaba, Carina, Cashmere, Chambers Flat, Chermside West, Chevallum, Clear Mountain, Clontarf, Coolum Beach, Cooroibah, Cooroy Mountain, Dakabin, Deception Bay, Doonan, Eatons Hill, Elanora, Elimbah, Enoggera, Eumundi, Ferny Hills, Forest Glen, Godwin Beach, Greenbank, Helensvale, Ilkley, Jindalee, Joyner, Kenmore, Kippa-Ring, Kulangoor, Kuraby, Kurwongbah, Lake Macdonald, Lane Cove North, Lilywood, Logan Reserve, Logan Village, Loganholme, Lota, Manly, Marcoola, Marcus Beach, Margate, Maroochy River, Mons, Moodlu, Moorina, Morayfield, Mount Coolum, Mount Ommaney, Mount Warren Park, Narangba, Newmarket, Ningi, Noosa Heads, Noosaville, Oxley, Pacific Paradise, Palmwoods, Peregian Beach, Pine Mountain, Redcliffe, Ripley, Runaway Bay, Sandstone Point, Scarborough, Tanawha, Tewantin, Tinbeerwah, Upper Caboolture, Upper Mount Gravatt, Valdora, Verrierdale, Wakerley, Walloon, Wamuran, Warner, Weyba Downs, Whiteside, Woody Point, Woombye, Yandina, Yandina Creek, Yaroomba, Yatala, Zillmere, Amamoor, Armstrong Creek, Balmoral Ridge, Banksia Beach, Bellara, Black Mountain, Bollier, Bongaree, Boreen Point, Bracalba, Bridges, Brooloo, Campbells Pocket, Carters Ridge, Cedarton, Como, Conondale, Cooloola Cove, Cooloolabin, Cooran, Cooroibah, Cooroy, Cootharaba, Curramore, D’Aguilar, Dayboro, Delaneys Creek, Donnybrook, Dulong, Eerwah Vale, Elaman Creek, Eudlo, Eumundi, Federal, Fernvale, Flaxton, Glass House Mountains, Glenfern, Goomboorian, Hazeldean, Imbil, Kandanga, Kia Ora, Kiamba, Kilcoy, Kin Kin, Kobble Creek, Laceys Creek, Lake Macdonald, Maleny, Mapleton, Meldale, Montville, Mooloolah Valley, Mount Archer, Mount Delaney, Mount Kilcoy, Mount Mee, Mount Pleasant, Narangba, Neerdie, Neurum, Ninderry, Noosa North Shore, North Arm, North Maleny, Ocean View, Pinbarren, Pomona, Reesville, Ringtail Creek, Rocksberg, Ross Creek, Royston, Sandy Creek, Sheep Station Creek, Stanmore, Stony Creek, Toorbul, Towen Mountain, Urraween, Valdora, Villeneuve, Wamuran, Wamuran Basin, Welsby, White Patch, Wilsons Pocket, Winya, Witta, Woodford, Woolmar, Woorim, Wootha, Yandina Creek, Point Lookout |
| Service types affected: nbn Services |
| Estimated timeframe for next update: Not currently available. |
| Estimated timeframe for restoration: Not currently available. |
| Need assistance : 1300 464 778 |
| Number of services affected: NA |
| The cause of the outage: Severe weather across Central & Northern New South Wales (NSW) is impacting the commercial power supply |
| Areas affected by the outage: Central & Northern New South Wales |
| Service types affected: nbn Services |
| Estimated timeframe for next update: Not currently available. |
| Estimated timeframe for restoration: Not currently available. |
| Need assistance : 1300 464 778 |
| Additional Maintenance and Incidents |
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