International callingMarch 14, 2018
International call rates (inc GST) Countries Rates/min Afghanistan $1.09 Albania $0.75 Algeria $0.64 American Samoa $0.43 Andorra $1.09 Angola $0.90 Anguilla $0.71 Antarctica $4.58 Antigua & Barbuda $0.57 Argentina $0.11 Argentina – Mobile $0.66 Armenia $0.82 Aruba $0.79 Ascension $1.77 Australia – Mobile (Telstra Digital) $0.15 Austria $0.64 Austria – Mobile $0.91 Azerbaijani Republic $0.77 […]
Phone connection feesMarch 14, 2018
Phone connection fees Connection types Fees Criteria for charging New connection $300 A telephone service has not previously been connected at your premises or if you need an additional line. Existing connection $110 A working telephone socket exists from a previous connection. Existing connection with a requested technician visit $380 A working telephone socket […]
Call capsMarch 14, 2018
Call caps Mobile 15 mins $2.00 National 60 mins $2.00 Top 10 International 30 mins $2.00 Top 10 International countries include UK, USA, Italy, Canada, Singapore, Ireland, Germany, Netherlands, New Zealand and China.
How to order an IPSTAR Broadband home phone serviceMarch 16, 2018
How can I order an IPSTAR Broadband home phone service? There are 2 ways you can order an IPSTAR Broadband Home Phone service, the 1st way is; Log onto your Customer portal by going to https://nbn.ipstaraustralia.com/ci/index.php/myipstar and entering your login details Navigate to My Voice in the menu on the left hand side of the […]
How to check my call usageMarch 16, 2018
How do I check my call usage? Your usage will be displayed on your monthly invoice.
How long will my phone order take?March 16, 2018
How long will my phone order take? When ordering a Home Phone service orders placed after 5pm will be treated as if you had requested it the following working day. Transfer my number to IPSTAR Broadband When transferring a number to IPSTAR Broadband we will endeavor to have this transaction completed within 3 Business days […]
How is my Bundle discount applied?March 16, 2018
How is my Bundle discount applied? You will see a credit for $5 on your invoice each month when you have an eligible IPSTAR Broadband and Home phone service active.
What Broadband and Home Phone plans are eligible for the bundle discount? The below plans are eligible for the IPSTAR bundle discount. Home Phone Plan Broadband Plan PAYG + National saver call pack satellite 10 PAYG + Mobile saver call pack satellite 40 satellite 75 satellite 100 satellite 150 satellite 200 […]
Home Networking Tips – What Should You Get?June 27, 2019
The internet is something we all need in our daily lives and we rely on the internet to do almost everything we do these days. Some of these things include online banking, working from home, running a business, kid’s homework, gaming, watching TV shows or movies plus much more. The internet is essentially the […]