Presales
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Have a granny flat or outbuilding?
Do you have a granny flat or outbuilding that shares the same address as your primary residence? Have a shed that has been converted into an office or a family member living in a separate dwelling? Have you had problems with getting connected to the internet from it? If you do then we have the…
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IPSTAR Broadband Guarantee
These terms and conditions are only for personal accounts. The 30 Day Network Satisfaction Guarantee is available to you if you’re a new IPSTAR Broadband customer, approved for a 12 or 24 month plan only, and it doesn’t count for plan or speed changes. To cancel your service, you can give us a call on…
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Usage Information
How plan sizes are counted? Your IPSTAR Broadband plan counts the amount of data transferred between your computer or other connected devices and the internet over a certain amount of time. The billing period is one month. So if you have a 10GB plan this is the total amount of data that can be transferred…
