Presales
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What sort of Modem/Router will I Need?
Depending on the type of nbn connection that you have available at your home will determine what type of wireless modem or router that you will need. Please see below for an explanation on each of the types of Technology and the required device. Fibre to the Node (FTTN) This is a type of…
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IPSTAR Broadband Guarantee
These terms and conditions are only for personal accounts. The 30 Day Network Satisfaction Guarantee is available to you if you’re a new IPSTAR Broadband customer, approved for a 12 or 24 month plan only, and it doesn’t count for plan or speed changes. To cancel your service, you can give us a call on…
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Have a granny flat or outbuilding?
Do you have a granny flat or outbuilding that shares the same address as your primary residence? Have a shed that has been converted into an office or a family member living in a separate dwelling? Have you had problems with getting connected to the internet from it? If you do then we have the…
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Usage Information
How plan sizes are counted? Your IPSTAR Broadband plan counts the amount of data transferred between your computer or other connected devices and the internet over a certain amount of time. The billing period is one month. So if you have a 10GB plan this is the total amount of data that can be transferred…
