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? Want to Learn More About nbn™ Sky Muster™ service
  • +What is the nbn™ Sky Muster™ service?

    The Sky Muster™ satellite service provides Australians living in country and rural areas with affordable high-speed broadband connectivity, so they can stay connected to the world.

    The revolutionary broadband satellite was launched into space in October 2016, and the nbn™ Sky Muster™ service is now available to over 400,000 regional, remote, outback and offshore locations around the country.

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  • +How do I get connected?

    To get started, type your address in to see what service is available at your location. All you need to do is choose your preferred internet plan and give one of our friendly experts a call on 132 800. If it turns out you need a technician to visit and install some equipment, don’t worry – we’ll help organise this for you.

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  • +How long does the installation take?

    Once we have received your order it can take up to 16 days for the service to be installed depending on your location. As soon as we have received your application, if required, we will arrange for an installation agent to get in touch and arrange an appointment to install the new Satellite equipment at your premises. Once the equipment has been installed we will active your service.

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  • +Which speed is best for me?
    • Download speed: up to 12Mbps
    • Upload speed: up to 1Mbps

    A basic speed to cover the essentials. Ideal if you’re a small household with one or two devices connected. If you’re unsure which speed you need, it’s a great place to start. You can always upgrade later.

    • Download speed: up to 25Mbps
    • Upload speed: up to 5Mbps

    Perfect for families and households with multiple devices and broadband users. This plan provides extra speed to go around, so everyone is happy.

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SUPPORT: Monday to Friday, 8am - 8pm, AEDT and Saturday, 9am - 5:00pm, AEDT