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• 2018 Holiday Opening Hours

  January 01, 2018

  Public Holidays 2018 Opening Hours New Years Monday 1st January 9am – 1pm Australia Day Friday 26 January 9am – 1pm Good Friday Friday 30 March 9am – 1pm Easter Monday Monday 2 April 9am – 1pm ANZAC Day Wednesday 25 April 9am – 1pm Queens Birthday (NSW) Monday 11 June 11:00am – 3pm Labour […]

• Which speed is best for me?

  April 09, 2019

  Download speed: up to 12Mbps Upload speed: up to 1Mbps A basic speed to cover the essentials. Ideal if you’re a small household with one or two devices connected. If you’re unsure which speed you need, it’s a great place to start. You can always upgrade later. Download speed: up to 25Mbps Upload speed: up to 5Mbps Perfect for […]

• IPSTAR Broadband Email Frequently Asked Questions (FAQ)

  December 19, 2019

  Disclaimer: Please note that this service will be discontinued on 1 July 2021. If you haven’t yet started migrating your current IPSTAR email service please see our guide on how to forward your emails. What is IPSTAR email? IPSTAR email is a complimentary free web-based email service that we provide with all-new Sky Muster Satellite […]

• 2019 Holiday Opening Hours

  January 01, 2019

  Public Holidays 2019 Opening Hours New Years Tuesday 1 January 9am – 1pm Australia Day Monday 28 January 9am – 1pm Good Friday Friday 19 April 9am – 1pm Easter Monday Monday 22 April 9am – 1pm ANZAC Day Thursday 25 April 9am – 1pm Queen’s Birthday (NSW) Monday 10 June 9am – 8pm (Limited […]

• 2020 Holiday Opening Hours

  January 01, 2020

    Public Holidays 2020 Opening Hours* New Years Wednesday 1 January 9am – 1pm Australia Day Monday 27 January 9am – 1pm Good Friday Friday 10 April 9am – 1pm Easter Monday Monday 13 April 9am – 1pm ANZAC Day Monday 27 April 9am – 1pm Western Australia Day (WA) Monday 01 June 8am – […]

• Download TeamViewer

  November 06, 2017

  We use TeamViewer to help our customers who need technical support by establishing incoming and outgoing remote desktop and computer-to-computer connections for real-time support or access. TeamViewer for Windows   This version of TeamViewer has to be downloaded and installed onto the customer’s computer.   This version is downloaded and then customer runs the file […]

• Internet Connectivity and Network Status

  November 25, 2020

  Here you can find event notices that may affect your internet service with IPSTAR Broadband. Should you be experiencing an issue that is not covered by a notice below, please check out our support pages to find helpful support articles or call our support line on 1300 464 778.

• Wireless Routers for Satellite & Fixed Wireless

  March 07, 2018

  Basic Router ($70) A superior and affordable router suitable for small & medium homes   Key information This router is suitable for nbn Satellite and nbn Fixed Wireless Connection Suitable for plan speeds from 12/1Mbps up to 25/5Mbps This router is suitable for a home of 1-2 bedrooms   Features Suitable for streaming, gaming and […]

• Wireless Routers for Fixed Line

  March 07, 2018

  IPSTAR Broadband Standard Modem Router A superior and affordable modem router suitable for medium-sized homes   Key Information This router is suitable for nbn fixed line Connections Suitable for plan speeds up to 50/20 Mbps This router is suitable for a home of 2-3 bedrooms   Features Wi-Fi so you are not tethered with a […]

• Fixed Line and Fixed Wireless 3rd Party Router Setup Guide

  March 01, 2019

  IPSTAR Broadband strongly suggest using our supplied routers to guarantee a compatible connection and correct settings so you can access your internet day one. However, if you would like to use your own existing router, we have put together the below guide to walk you through the setup process. *Note every router is different so […]