Others
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Notice to Applicants for Credit and Statement of Notifiable Matters
Important Notice to Applicant(s) for Credit & Statement of Notifiable Matters (Issued under section 21C of the Privacy Act 1988 (Cth) and the Privacy (Credit Reporting) Code 2025) Last updated: 02/10/2025 This notice explains how IPSTAR Australia Pty Limited (IPSTAR) may collect, use, and disclose your credit information. It is provided in compliance with the…
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Credit Management Policy
IPSTAR Credit Management Policy (Prepared under the Telecommunications Consumer Protections Code C628:2012 (TCP Code), the Privacy Act 1988 (Cth), the Privacy (Credit Reporting) Code 2025, and the Telecommunications (Financial Hardship) Industry Standard 2024) Version: 2025.1Date: 02/10/2025 1. Purpose and Legal Framework This Policy sets out how IPSTAR Australia Pty Limited (IPSTAR) manages the supply of…
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Complaint Handling Process
Part A – Introduction 1. About this document This document explains our complaint handling process (CHP) for our past, current and prospective customers (we’ll call them all customers) who are covered by the Telecommunications (Consumer Complaints Handling) Industry Standard 2018 including Telecommunications (Consumer Complaints Handling) Industry Standard Variation 2020 (No.1) and including Telecommunications (Consumer Complaints…
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Assigning an Authorized Representative for Your Account
Version 1.0 Assigning an Authorized Representative for Your Account Assigning an authorized representative to act on your behalf is a valuable feature, allowing you to delegate account management tasks and access to a trusted individual. This guide explains the steps to assign an authorized representative, ensuring they can perform actions and access information just as…
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Online Safety Code Manual
Version 1.0 Part A – About this manual 1 Introduction This is our Online Safety Code Manual. The Manual part of our response to: We’ll call them the ‘eSafety Act’ and the ‘eSafety Code’ for short. When we refer to ‘you’, that means our customer. 2 Commencement This Manual comes into force at midnight at…
