is-2Connecting your Cisco SPA122 SP
  1. Turn off your nbn™ modem and wireless router if you are using one.
  2. Unplug the Ethernet cable (this may be a different color to the one pictured) that goes from the modem to the computer or if you are using a wireless router this cable will go from the modem to the back of the router.
    pc-to-router
  3. Plug the Ethernet cable from Step 2 into the blue port on the back of the ATA that is labeled, “Internet.”
    router-to-internet
  4. Take the Ethernet cable that came with the ATA and plug it into the yellow port on the back of the ATA that is labeled, “Ethernet.”
    ethernet-to-router
  5. Take the other end of the Ethernet cable used in Step 4 and plug it into the back of your computer or if you are using a wireless router plug it into the port on the router that is labeled, “modem/internet/WAN.”
    router-to-pc
  6. Turn the devices back on one at a time starting with the modem and then the ATA. If you are using a wireless router, turn it on last. Wait for each one to power up and all the lights to come on before moving into the next device.
is-2Connecting your Cisco SPA122 ATA
  1. Turn off your IPSTAR Broadband modem and wireless router if you are using one.
  2. Unplug the Ethernet cable that goes from the modem to the computer or if you are using a wireless router this cable will go from the modem to the back of the router.
    pc-to-router-connection
  3. Plug the Ethernet cable from Step 2 into the blue port on the back of the ATA that is labeled. “ Internet.”
    ethernet-to-router
  4. Take the Ethernet cable that came with the ATA and plug it into the yellow port on the back of the ATA that is labeled. “Ethernet.”
    yellow-ethernet-port
  5. Take the other end of the Ethernet cable used in Step 4 and plug it into the back of your computer or if you are using a wireless router plug it into the port on the router that is labeled,  “modem/internet/WAN.”
    router-to-computer
  6. Turn the devices back on one at a time. starting with the modem and then the ATA. If you are using a wireless router turn it on last. Wait for each one to power up and all the lights to come on before moving into the next device.
is-2Internet Connectivity and Network Status

Here you can find all the event notices that may affect your internet service with IPSTAR Broadband Australia. Should you be experiencing an issue that is not covered by a notice here, please check out the support pages which will help you troubleshoot the service.

Please note that all times are shown in Australian Eastern Daylight Time (AEDT).