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COVID-19 Updates

  • Whether you’re working from home by choice or by necessity, make the most of your nbn™ connection – and workday – with these tips.   While working from home (WFH) has become increasingly common with those seeking flexibility in their careers, it’s likely never been a hotter topic of conversation than now. With the World […]

  • Aged Care Facilities nbn is aligning with recent Australian Government guidelines on entering Aged Care facilities to ensure the safety of medically vulnerable and priority assistance end users/customers. It has been advised the Aged Care facilities will no longer permit: • Any individual who has been overseas in the last 14 days • Any individual […]

  • What to do if the customer discloses that they have recently been to a Coronavirus (COVID-19) affected country in the past 14 days? Or that an occupant has been isolated due to close contact with a confirmed case of Coronavirus (COVID-19) or an in-home recovery period? 1. The field personnel will advise the customer that […]

  • Sign-offs to work orders Field personnel need not to obtain your signatures on smart devices for the following activities: Work order sign offs Any other activity where your signature is required Entering Medically Vulnerable End User (MVEU) premises When entering a medically vulnerable end user premise, The work will be identified as a Medical Priority […]

  • The new report follows nbn recently announcing it will waive additional capacity charges of up to 40 percent to internet providers for at least three months, as it leads an industry-wide approach to maintain access to reliable, high-speed broadband for nbn residential and business customers. Since the last week of February – when social distancing measures were not yet in effect […]

  • NBN Co is responding to a shift in Australia’s internet usage patterns that will occur as more people choose to work, study, shop and stream more content at home as the nation responds to the impact of COVID-19 (the Coronavirus). During this period, digital connectivity will also be a primary channel for people to stay […]

  • As the global Coronavirus (COVID-19) outbreak continues to evolve and our government increases in its efforts to stop the spread of the virus in our country, we would like to take a moment to reassure you that IPSTAR Broadband’s services are continuing as normal. As a company focused on providing internet connectivity anywhere in Australia, […]

  • We want to thank everyone for all your support. We are overwhelmed by the amount of people who want to become a customer of IPSTAR Broadband and we are excited to get you connected. We want to acknowledge that there are currently delays on getting you connected due to the increased number of online orders. […]