COVID-19 Updates
-
Delays on Orders and COVID-19 Impacts
We want to thank everyone for all your support. We are overwhelmed by the amount of people who want to become a customer of IPSTAR Broadband and we are excited to get you connected. We want to acknowledge that there are currently delays on getting you connected due to the increased number of online orders.…
-
Important Update from IPSTAR Broadband
As the global Coronavirus (COVID-19) outbreak continues to evolve and our government increases in its efforts to stop the spread of the virus in our country, we would like to take a moment to reassure you that IPSTAR Broadband’s services are continuing as normal. As a company focused on providing internet connectivity anywhere in Australia,…
-
COVID-19 nbn Update (19 March)
Sign-offs to work orders Field personnel need not to obtain your signatures on smart devices for the following activities: Work order sign offs Any other activity where your signature is required Entering Medically Vulnerable End User (MVEU) premises When entering a medically vulnerable end user premise, The work will be identified as a Medical Priority…
-
nbn responds to increase in residential data demand
NBN Co is responding to a shift in Australia’s internet usage patterns that will occur as more people choose to work, study, shop and stream more content at home as the nation responds to the impact of COVID-19 (the Coronavirus). During this period, digital connectivity will also be a primary channel for people to stay…
-
COVID-19 nbn Update (16 March)
What to do if the customer discloses that they have recently been to a Coronavirus (COVID-19) affected country in the past 14 days? Or that an occupant has been isolated due to close contact with a confirmed case of Coronavirus (COVID-19) or an in-home recovery period? 1. The field personnel will advise the customer that…
