Billing
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How to Change Your Billing Email Address on Customer Portal
Here are the steps to change your billing email address from your Customer Portal: Step 1: Log into your Customer Portal account. Step 2: Go to “My Information” from the side menu Step 3: Remove your current billing email from the “Email” field as shown below Step 4: Enter your new billing email address and…
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How to Pay your Bill over the Phone
Paying your bill is now easier and faster! Have your phone ready and settle your bills instantly. Here are the steps to pay over the phone: Step 1: Get your most recent invoice ready and refer to the PayWay section located on page 2 of the invoice. Step 2: Call 1300 464 778 and…
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How To Pay Your Bill On The IPSTAR Broadband Website
Paying your bill at IPSTAR Broadband is very easy. All you need to have ready is your account number, the amount you need to pay and also your card details. Step 1 Visit IPSTAR Broadband’s Pay My Bill Online page here: https://ipstarbroadband.com.au/pay-my-bill-online/ Step 2 Locate your account number on your monthly invoice. It can be…
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How To Set Up BPay
Setting up BPay is easy and can be done in just a couple of minutes! Step 1: Locate the BPay logo on your bill. On an IPSTAR Broadband bill you can find the BPay Logo on page 2. An example of what BPay looks like is below. Step 2: Log into your online bank and…
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How To Set Up Direct Debit
Setting up direct debit with IPSTAR Broadband is easy! It can be done in 4 simple steps and takes less than 5 minutes! Step 1: Log into MYIPSTAR. If you are unsure about how to log in, you can read our guide here (satellite customers) or here (fixed line or fixed wireless customers). Step 2:…
