New User
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IPSTAR Broadband Email Frequently Asked Questions (FAQ)
Disclaimer: Please note that this service will be discontinued on 1 July 2021. If you haven’t yet started migrating your current IPSTAR email service please see our guide on how to forward your emails. What is IPSTAR email? IPSTAR email is a complimentary free web-based email service that we provide with all-new Sky Muster Satellite…
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Download TeamViewer
We use TeamViewer to help our customers who need technical support by establishing incoming and outgoing remote desktop and computer-to-computer connections for real-time support or access. TeamViewer for Windows This version of TeamViewer has to be downloaded and installed onto the customer’s computer. This version is downloaded and then customer runs the file…
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How long will my phone order take?
How long will my phone order take? When ordering a Home Phone service orders placed after 5pm will be treated as if you had requested it the following working day. Transfer my number to IPSTAR Broadband When transferring a number to IPSTAR Broadband we will endeavor to have this transaction completed within 3 Business days…
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Data – Usage notifications
Why have I received a data usage notification SMS? To keep you informed, we will notify you by SMS, to let you know when you have hit 50%, 85% and 100% of your monthly data usage. In the event that high usage causes you to reach multiple thresholds (e.g. 50% and 85% or even 50%,…
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Getting connected to IPSTAR Broadband (ABG) Satellite
What is IPSTAR Broadband (ABG) Satellite Service? IPSTAR Broadband (ABG) service is a historical Satellite service. The Australian Broadband Guarantee (ABG) program which was replaced by services available from NBN Co on 30 June 2011. How is this different from IPSTAR Broadband nbn Satellite Service? This service does not use the nbn Sky Muster Satellite…
