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New User

  • Getting connected to nbn™ Fixed Wireless

    What is the difference between nbn™ Fixed Line and nbn™ Fixed Wireless? While both fixed line and fixed wireless broadband services are similar, fixed line broadband is delivered through a fibre optic cable, while fixed wireless broadband is delivered through the air by radio communications via antennas which transmit a signal directly to a small…

  • Getting connected to nbn™ Fixed Line

    How does optic fibre technology work? In Optic fibre technology, electronic information is converted into light pulses using a transmitter. When a signal reaches the other side, it gets converted back to electronic information with the help of an optical receiver. Why is information transmitted faster and of higher over fibre optic cables compared to…

  • How to read your IPSTAR Broadband bill

    How to read the IPSTAR Broadband internet invoice.   Page 1   Page 2   Page 3 Payment cycle (due dates etc) Sky muster satellite payment cycle – runs from the 1st of every month and ends on the last day of the month. Fixed line/fixed wireless satellite payment cycle – run from the 15st…

  • How to pay bills via Post Billpay

    Post Billpay makes it easy to pay bills quickly and securely. It’s so convenient that you can pay your bills over the phone 24 hours a day, 7 days a week or pay online anytime. You can pay using Australia Post mobile App anywhere or pay at over 3,200 Post Offices. You can also rest…

  • How To Set Up BPay

    Setting up BPay is easy and can be done in just a couple of minutes! Step 1: Locate the BPay logo on your bill. On an IPSTAR Broadband bill you can find the BPay Logo on page 2. An example of what BPay looks like is below. Step 2: Log into your online bank and…