New User
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How to read your IPSTAR Broadband bill
How to read the IPSTAR Broadband internet invoice. Page 1 Page 2 Page 3 Payment cycle (due dates etc) Sky muster satellite payment cycle – runs from the 1st of every month and ends on the last day of the month. Fixed line/fixed wireless satellite payment cycle – run from the 15st…
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Data – Usage notifications
Why have I received a data usage notification SMS? To keep you informed, we will notify you by SMS, to let you know when you have hit 50%, 85% and 100% of your monthly data usage. In the event that high usage causes you to reach multiple thresholds (e.g. 50% and 85% or even 50%,…
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Getting connected to nbn™ Fixed Line
How does optic fibre technology work? In Optic fibre technology, electronic information is converted into light pulses using a transmitter. When a signal reaches the other side, it gets converted back to electronic information with the help of an optical receiver. Why is information transmitted faster and of higher over fibre optic cables compared to…
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Getting connected to nbn™ Fixed Wireless
What is the difference between nbn™ Fixed Line and nbn™ Fixed Wireless? While both fixed line and fixed wireless broadband services are similar, fixed line broadband is delivered through a fibre optic cable, while fixed wireless broadband is delivered through the air by radio communications via antennas which transmit a signal directly to a small…
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Getting Connected to nbn™ Satellite
How Does Satellite Broadband Work? Satellite broadband involves the delivery of internet service through satellite signals. A satellite dish antenna is usually installed on the roof of a house to order to receive and transmit data from a satellite that orbits the earth. The satellite transmits data to a network of larger satellite dishes that…
